Privacy Policy
This page explains how Aigentdoc handles information in connection with our website, product evaluations, demos, and services.
Effective date: 5 January 2025
Information we collect
We may collect contact details such as your name, work email address, company information, and any materials you submit to request a demo, evaluate the product, or use Aigentdoc. Depending on how you interact with the service, we may also collect usage data, device information, browser type, IP address, and analytics events that help us improve platform performance and reliability.
How we use information
We use information to provide and improve our services, respond to inquiries, deliver product demonstrations, maintain security, analyze usage trends, and communicate important service or business updates. We may also use submitted content to generate, format, and deliver documents as part of the service you request.
How we share information
We do not sell personal information. We may share information with trusted service providers that support hosting, analytics, communications, customer support, and infrastructure operations. We may also disclose information when required by law, to enforce our terms, or to protect the rights, safety, and security of Aigentdoc, our users, or others.
Data retention
We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations. Retention periods may vary depending on the type of information and the purpose for which it was collected.
Data security
We apply reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or disclosure. No internet-based service can be guaranteed to be completely secure, but we work to maintain safeguards appropriate to the nature of the information we process.
Your choices
You may request access to, correction of, or deletion of certain personal information, subject to applicable law. You may also opt out of non-essential communications at any time by using the unsubscribe mechanism in those messages or by contacting us directly.
International processing
If you access Aigentdoc from outside the country where our systems or service providers are located, your information may be transferred to and processed in jurisdictions with different data protection laws. By using the service, you acknowledge that such transfers may occur where permitted by law.
Policy updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we do, we will revise the effective date on this page. Continued use of the service after an update becomes effective constitutes acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy or would like to exercise a data-related request, please contact your Aigentdoc representative or the contact channel listed on our website.